We are now THEQA Certified

GoMosafer.com, Qatar’s first online travel agency, is proud and extremely elated to announce that we have been recently THEQA certified by the Ministry of Transport and Communication.

What is THEQA?

THEQA is a government-owned, not-for-profit Trustmark program, with the primary objective of inspiring trust and credibility in Qatar’s eCommerce ecosystem, empowering consumers and businesses to rapidly and safely grow the local eCommerce market. A Trustmark is an electronic label or visual representation indicating that an eMerchant has demonstrated its conformity to standards regarding business practice, privacy, and security.

A Theqa Trustmark certifies that a website is genuine. It reassures consumers that it has been approved by the MOTC to sell goods and services online, building trust, instilling confidence, and encouraging preference for local eCommerce sites.

What does the badge imply?

  • Trust

The THEQA badges assure you that you trust upon us is upheld with integrity. We have been humbled by the generous trust that you have conferred on us and we are committed to uphold the trust to the best of our ability.

  • Quality

The badge assures that our customers that they shall receive only quality service. GoMosafer is extremely proud of our high-grade quality in terms of customer service and tour packages.

  • Security

GoMosafer has taken every precaution at hand to ensure the safety of your data and your personal information that you have entrusted upon us. Our strict data restrictions and protocols ensure that your personal and financial information is not shared to any third party and is used only for the purposes that you have agreed upon.

  • Care

The Ministry of Transport and Communication awards the THEQA only to genuine e-commerce websites that choose to care about their customers.

With a customer-centric approach, GoMosafer routinely takes the initiative of understanding of our customers’ needs to increase our customer satisfaction and to curate customised travel solutions and holiday packages that cater to all the needs. We have also streamlined our communications with our customers with 24/7 WhatsApp availability to better resolve the hindrances faced by them.

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